Getting started

When you enter the Admin module as a first-time customer, a basic level of information about your agency is already populated for you, based on the information you provided in the Project Management Planning Worksheet you submitted to ESO after your agency purchased the ESO Suite.

As an ESO Suite administrator, you should do the following.

1. Review the populated information for accuracy, and then add additional agency-specific information as necessary, as described in Specify general administration settings.

2. Set security restrictions and synchronization parameters between the agency and mobile computers using ESO Suite modules, as described in Specify security settings.

3. For each module your agency purchased (reflected by the options available in the left pane), specify the required information for that module.

   Example: If your agency purchased the EMS module, and if your agency reports data to the state, you must specify the agency's primary contact, medical director, EMS annual statics, and service area.

   Information on each module is available in the following.

   • Specify EHR module settings
   • Specify fire Incidents module settings
   • Specify Properties module settings
   • Specify Inspections module settings
   • Specify PM module settings
   • Define QM clinical category menu options
4. (Optional) Post alerts to all ESO Suite users, as described in Add and work with alert messages.

5. (Optional) Request and download copies of the billing files ESO automatically generates for your agency, as described in Work with billing information.

   These files were identified as part of the Project Management Planning Worksheet you submitted to ESO.

6. (Optional) Specify the NFIRS National Fire Incident Reporting System login credentials need to submit NFIRS data files to FEMA Federal Emergency Management Agency, described in Report NFIRS data to FEMA.

7. (Optional) Activate surveys your personnel take, as described in Enable and configure surveys.