Add location and incident data

  1. (If you have not done so already) Add a new incident, or open an existing incident, as described Add or edit an incident.

    By default, the Scene screen appears. Fields with red text indicate required information.

  2. Under Incident, enter data as described in Understand the interface and data entry in it.

    Field Information needed

    Incident Number

    A unique incident number assigned by the fire department or dispatch center for every incident to which the department is called.

    Note:

    • You may need to obtain this number from an alarm or dispatch center.
    • If you plan to link this incident to an existing incident in FIREHOUSE Software, the incident numbers must match in both systems.

    Date of Service

    The date the dispatcher was notified about the incident.

    Outcome

    How the incident ended, with respect to the patient (the patient was transported, transferred, refused treatment, and so forth).

    Transport Type

    The type of transportation used to take a patient to a facility for treatment. This is typically an Advanced Life Support (ALS) or Basic Life Support (BLS) apparatus.

    Run Type

    An indication of what type of run the EMS team is dispatched on.

    Example: City, county, and so forth.

  3. Under Address, do one of the following.

  4. Under Address, continue entering data as described in Understand the interface and data entry in it.

    Field Information needed

    City

    The name of the city where the incident occurred.

    Note: If the incident occurred in an unincorporated area, use the city found in the mailing address for the incident location.

    State

    The name of the state where the incident occurred.

    Zip

    The name of the state where the incident occurred, and the numerical code assigned by the U.S. Postal Service to all U.S. jurisdictions.

    County

    The name of the county where the incident occurred.

    Location Type

    A description of the location where the incident occurred.

    EMD Performed

    An indication of whether or not emergency medical dispatching (EMD) instructions were provided by the dispatcher to the caller, so they could immediately help the victim.

    EMD Card Number

    The number of the card in the emergency medical dispatching (EMD) card set the dispatcher referred to when providing pre-arrival instructions to the caller, so they can immediately help the victim.

    Dispatch Complaint

    The reason emergency personnel were initially dispatched to the scene.

    Number of Patients

    An indication of how many victims (patients) require medical assistance at the incident.

  5. In the upper left corner of the screen, touch Page 2.

    Additional fields related to the scene appear.

  6. On Page 2, enter data as described in Understand the interface and data entry in it.

    Field Information needed

    Barriers to Care

    An indication of other conditions that patient may have that would impede the delivery of medical assistance.

    Example: Hearing or speech impairment, being unconscious, or unable to speak the same language as the emergency medical services (EMS) team.

    Response Urgency

    An indication of the level of urgency required for treating the patient.

    Other Services at Scene

    A list of any other emergency services dispatched to the incident.

    Example: Fire, hazardous materials, law enforcement, and so forth.

    On Scene Arrival Time

    A general indication of how long it took for the EMS team to reach the incident scene.

    Mass Casualty

    An indication of whether or not the incident overwhelms the personnel and/or equipment of the EMS responders by the number and severity of casualties.

    Zone Number

    The identifying number or name assigned to the area the incident occurred in.

    Prior Aid

    A list of what aid was given to the patient before the medics arrived.

    Prior Aid Performed By

    A description of the person who performed the prior aid on the patient.

    Outcome of Prior Aid

    An indication of whether the prior aid improved or worsened the patient's condition.

    Type of Service Requested

    The type of EMS service requested for the scene.

    Dispatch Delay

    A reason there was a delay in the dispatcher placing an incident call to the EMS team.

    Example: Uncooperative caller, language barrier, high call volume, and so forth.

    Response Delay

    A reason there was a delay in the EMS team responding to the incident.

    Example: Staff delay, weather, vehicle failure, hazardous materials at the scene, and so forth.

    Scene Delay

    A reason there was a delay the EMS team reaching the patient at the scene.

    Example: Crowd, directions, safety, weather, language barrier, and so forth.

    Transport Delay

    A reason there was a delay in transporting the patient to a medical center.

    Example: Crowd, distance, weather, vehicle failure, vehicle crash, and so forth.

    Turn Around Delay

    A reason there was a delay in returning the EMS team to duty after the incident.

    Example: Clean-up, decontamination, equipment replenishment, incident documentation, and so forth.

    Response Mode to Scene

    An indication of whether lights and sirens were used while traveling to the scene.

    Scene Information

    A list of other units and crew members at the incident scene.

    Map Page

    The page number the location can be found on in the fire department's map book.