View the activity log for the incident

FH Mobile Response tracks the changes made to the incident, who made the changes, and when, and compiles these changes into a log file. You can view the contents of this log file through the incident's Log sub-tab. While you can not edit the contents of the log file, it can be useful for informational purposes.

Note: You must have purchased FH Mobile Response Premium to view an incident's log file in FH Mobile Response. For information on upgrading from FH Mobile Response Basic to Premium, contact your FH sales representative.

1. (If an incident is not already open) Open an incident, as described in Open an incident.

2. Click the incident's Log sub-tab.

   The sub-tab appears, listing any activities that have occurred related to the incident.

   

   Note: If the Log sub-tab does not appear, it may be hidden through a configuration setting in FH Mobile Response. Information on displaying or hiding the Summary sub-tab is available in Display or hide incident sub-tabs.

3. Read the information displayed on the sub-tab.