Name an incident

Because incident numbers can be hard to recall, you can also provide a descriptive name for an incident that is more intuitive.

Note: You must have purchased FH Mobile Response Premium to name an incident in FH Mobile Response. For information on upgrading from FH Mobile Response Basic to Premium, contact your FH sales representative.

1. (If an incident is not already open) Open an incident, as described in Open an incident.

2. On the incident's Summary sub-tab, under Name, in Incident Name, type a description for the incident.

   Note: If the Summary sub-tab does not appear, it may be hidden through a configuration setting in FH Mobile Response. Information on displaying or hiding the Summary sub-tab is available in Display or hide incident sub-tabs.