Close IM functionality

When you are done sending and receiving instant messages (IMs), you can close the IM functionality until you need it again.

1. (If you have not done so already) Log into the FH Mobile Response server.

   Information on logging into an FH Mobile Response server is available in Log into an FH Mobile Response server.

2. (If an incident is not already open) Open an incident, as described in Open an incident.

3. Click the incident's IM sub-tab.

   The IM sub-tab appears, listing the IM conversations you currently have running. Above the IM list, a toolbar appears.

   

   Note: If the IM sub-tab does not appear, it may be hidden through a configuration setting in FH Mobile Response. Information on displaying or hiding the Summary sub-tab is available in Display or hide incident sub-tabs.

4. In the toolbar on the IM tab, click Close IM.

   The IM tab closes.