User's Guide for Windows

FH Medic, a powerful cloud-based, electronic patient care reporting (ePCR) system, is engineered to meet the needs of emergency medical service (EMS) organizations nationwide from large-scale agencies to the smallest, most basic services. FH Medic is gold-compliance certified by the National EMS Information System (NEMSIS). The FH Medic User's Guide is designed to help you record crew member, response, and patient data on the incident scene, to generate reports and forms from the data entered, and to send the necessary information to the appropriate individuals and facilities.

Caution: The FH Medic User's Guide documents FH Medic with its default display settings and field labels. If a FH Medic administrator uses the FH Medic administration web site to hide fields or change field labels, not all the fields referenced in this User's Guide may be available to you. Contact your FH Medic administrator about possible changes if you are not able to find fields referenced in the User's Guide.

FIREHOUSE Software support staff is available to answer your questions by telephone or email. Support hours are from 7:00 a.m. to 7:00 p.m. Central time, Monday through Friday, and from 8:00 a.m. to 12:00 p.m. on Saturday. Call 800-921-5300, option 3. You can also send an email to support@firehousesoftware.com.

 

Log into FH Medic

Specify crew members for the unit

Add or edit an incident

Transfer an incident to another unit

Understand the interface and data entry in it

Return to the list of incidents

Change the crew member list

Specify response information

Record patient information

Assess the patient's situation

Document treatments and vitals data

Describe the outcome of the incident

Validate data

Manually synchronize incident data

Complete an incident

Amend a patient care report (PCR)

Add, view, fax, and print forms

Attach files to or delete files attached to an incident

View the procedure for treating a symptom

Minimize or exit FH Medic