Define a new search

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Define a new search

Note: You can create and save a search for future use as described below, but changes to an existing search must be made as described in Edit or delete a saved search.

Depending on where you are on the administration site, do one of the following.
On any page
- In the row of links that appear across the top of every page, click Incidents.
On the Home page
- Under Quick Links, click Incidents.
The Tickets page appears.
In the center of the page, click Click here for advanced search options.

The left side and center of the page update, displaying search fields for search criteria and prompting you as to whether or not you want to save the search you are creating.
(Optional) If you want to save the search you are creating for future use, do the following.
1. Select Save this Search? .
2. In Search name, type a name you want to refer to this search by later.
Under By Advanced Search Criteria, in each field, enter any known information about the incident you are trying to find.

Tip: The more information you specify for search criteria, the more precise the list of possible matches returned will be.
Scroll down to the end of the fields under By Advanced Search Criteria, and find By Personal Information.
(Optional) Search for the incident using the patient's personal information.
1. Click the plus (+) sign to the left of By Personal Information.
  
  Additional fields for entering the patient's personal information appear below By Personal Information.
2. In each field, enter any known information about the patient whose incident you are trying to find.
(Optional) Save the criteria you have defined, for use in the future.
1. In the center of the page, select Save this search.
2. In Search Name, type the name you want to represent the group of search criteria you defined.
Click Search.

In the lower left corner of the page, a Results section appears, listing all the incidents that match the search criteria you defined.