Emergency medical stroke assessment (EMSA)

An EMSA Emergency Medical Stroke Assessment helps you quickly identify a patient experiencing a stroke, as there is no time to waste in getting help for a stroke victim. A stroke is marked by the sudden onset of a droopy face on one side, weakness of the arm or leg on one side of the body, and the inability to speak. EMSA Emergency Medical Stroke Assessment facilitates the earlier identification of strokes through the combination of checking gaze preference, facial asymmetry, asymmetrical arm and leg drift, and abnormal speech or language.

1. (If you have not done so already) Access the EHR module in the ESO Suite.

   1. Do one of the following.

      • (If you are already working in the ESO Suite) Click the Home icon in the upper left corner of the screen.

        

      • (If you have not yet logged in) Log in to the ESO Suite.

        1. In a web browser, go to https://www.esosuite.net/EsoSuite.

           The ESO Suite login screen appears.

        2. Enter your user name, password, and agency name, then click Let's Go.

           If MFA multi-factor authentication is enabled, the Multi-factor authentication dialog box appears, displaying one or more methods you can use to verify your login credentials. The number of methods that appear in the dialog box depends on what MFA methods your ESO Suite administrators enabled in the Admin module.

           Click graphics to open them.

           Information on enabling MFA and specific MFA methods is available in the Admin module online help, in Configure multiple-factor authentication.

           Note: If your ESO Suite administrators have disabled MFA ("opted-out"), this dialog does not appear.

        3. (If the Multi-factor authentication dialog box appears) Depending on which buttons appear in the dialog box, verify your login in one of the following ways.

           With an authenticator application.

           1. Click MFA verification via authenticator app.

              The dialog box updates with boxes for entering the numbers of the authentication code, and the ESO Suite sends an authentication code to the authenticator application installed on your device.

              

           2. Open your authenticator application and note the authentication code currently displayed.

           3. Enter the authentication code displayed in the authenticator application.

           4. Click Log In.

           With a text message (SMS short message service).

           1. Click MFA verification via SMS.

              The dialog box updates with boxes for entering the numbers of the authentication code, and the ESO Suite sends an authentication code to the phone number recorded in your PM records and identified with MFA codes.

              

           2. Enter the authentication code sent to your MFA-registered phone number.

           3. Click Log In.

           With an email message.

           1. Click MFA verification via email.

              The dialog box updates with boxes for entering the numbers of the authentication code, and the ESO Suite sends an authentication code to your agency or department email address, recorded in your PM records.

              

           2. Enter the authentication code sent to your agency or department email address.

           3. Click Log In.

      The ESO Suite landing screen appears.

      Click graphics to open them.

      Note: If MFA multi-factor authentication is enabled, you can access and manage your MFA options through the PM module, on the Settings > Account page, as described in Manage a user account. If your agency or department has enabled MFA but has not purchased the full-featured version of the PM module, you can access your own MFA settings by clicking Change my Multi-Factor Authentication settings on the landing screen, then using the Settings > Account page that appears. If your agency has not enabled MFA, the Change my Multi-Factor Authentication settings link does not appear on the landing screen.

   2. On the top side of the home screen, click EHR.

      Tip: If your screen or browser window is too narrow to display all your agency's ESO Suite module icons, an options icon appears on the right side of the icon bar. If you click the options icon, a menu appears containing additional module icons.

      The EHR screen appears, displaying a list of patient records in the EHR module. The most-recent records appear at the top of the list.

      

      Different record status icons can appear in the list.

      Icon	Status
      	Unlocked/Draft The patient record exists in the ESO Suite database, and all crew members listed in the patient record may edit all fields in the record. ESO Suite administrators and personnel with security roles of either EHR Supervisor or EHR Manager can edit non-clinical fields.
      	Mobile The patient record exists on the mobile device, and has not been synchronized with the ESO Suite database. ESO Suite administrators, personnel with security roles of either EHR Supervisor or EHR Manager, and all crew members listed in the patient record can only access a print view of the record. Once the Mobile record synchronizes with the ESO Suite database. the record reflects its current status.
      	Locked The patient record exists in the ESO Suite database, and is locked. Only non-clinical fields can be edited by crew members listed in the patient record, ESO Suite administrators and personnel with security roles of either EHR Supervisor or EHR Manager.

2. (If you have not done so already) Add a new patient record, or search for the existing patient record you want to work with.

   Information on adding or opening a patient record is available in Add a patient record and Search for a patient record.

   The patient record opens and displays the Incident tab, with the Response bookmark selected in the left pane. Fields appear in the right pane for specifying basic information about the incident

   

   If you manually created a new patient record, the Incident Number and State Tracking Number fields populate automatically with ESO Suite-assigned values. You must enter data in all other required fields.

   If you imported data from a CAD Computer Aided Dispatch system, the Incident Number field populates with the data from that source. Other fields in the EHR module may also populate from these sources, depending on what data was recorded in them before the data was imported into the EHR module.

3. At the top of the page, click the Forms tab.

   The contents of the Forms tab appear, listing all the forms your ESO Suite administrator has enabled in the Admin module.

   

4. Click Emergency medical stroke assessment (EMSA).

   The Emergency medical stroke assessment (EMSA) dialog box appears, with the Onset bookmark selected in the left pane.

   

5. Record the BEFAST Balance-Eyes-Face-Arms-Speech-Time stroke scale findings in one of these ways.

   Indicate that you could not obtain the data.

   • In the upper right corner of the dialog box, click UTO, then select the appropriate single option from the menu that appears.

     Most sections of the Emergency medical stroke assessment (EMSA) dialog box update to remove fields and buttons for data collection, and display the reason you were unable to obtain the data.

     

   Record the EMSA Emergency Medical Stroke Assessment data.

   1. For Time Performed, click the number pad icon to the right of the field, then enter the appropriate numerical values from the number pad dialog box that appears for the time you evaluated the patient using the EMSA Emergency Medical Stroke Assessment.

   2. For Date, click the calendar icon on the right end of the field and select the appropriate date from the calendar that appears for the date you evaluated the patient using the EMSA Emergency Medical Stroke Assessment.

   3. Record stroke onset information.

      1. For Onset, click either Acute/Rapid or Gradual/Slow to indicate the rapidity with which the stroke signs and symptoms appeared.

      2. For Does the patient experience head pain with this complaint, click Yes or No to indicate a headache as a potential onset indicator.

   4. Note the results of the EMS Emergency Medical Services exam.

      1. In the left pane, click the Exam bookmark.

         The right pane scrolls down to the top of the Exam section of the page.

         

      2. For the following fields, click Normal or Abnormal, depending on whether the patient meets the criteria below for normal function.

         Field	Criteria for Normal
         Horizontal Gaze	The patient's eyes can follow an object from side to side, equally well in both directions, without turning their head.
         Facial Weakness	The patient's face moves symmetrically on both sides when they smile.
         Arm Weakness	The patient can close their eyes and hold both arms out with palms up for 10 seconds, or whether one arm drifts down compared to the other arm.
         Leg Weakness	The patient can stand on one leg, then the other, for five seconds, without the raised leg drifting downwards.
         Naming	The patient can clearly articulate the names of common objects in the environment.
         Repetition	The patient can accurately repeat expressions you say.

         If you select Abnormal for any of the fields, the Screening Criteria Met box at the bottom of the section updates, changing from a red circle with No in it, to a green circle with Yes in it.

             

   5. Indicate whether the stroke symptoms resolved.

      1. In the left pane, click the Resolution bookmark.

         Note: This bookmark and section appears in the dialog box only if your ESO Suite administrator enabled it in the Admin module, underEHR > Forms Tab > Configurable fields.

         The right pane scrolls down to the top of the Resolution section of the page.

         

      2. For Stroke Symptoms Resolved, click the field or the list icon to the right of the field, then select the appropriate single option from the menu that appears to indicate if the patient stopped experiencing stroke symptoms.

6. Click OK.

   The dialog box closes, and a green triangle appears in the upper right corner of the form button, to indicate that data exists in this form.