Identify payment contact information

A necessary result of EMS services is the need to bill patients for services rendered and supplies used for treatment, and to collect payment. You need to collect the necessary contact information for payment responsibility. This information facilitates coverage for the patient and payment for your agency.

  1. At the top of the page, click the Billing tab.

    The contents of the Billing tab appear, set to the Payment bookmark in the left pane.

  2. In the left pane, click the Contact bookmark.

    The right pane scrolls down to the top of the Contact section of the page.

  3. For Relationship to the Insured, choose Self, Spouse, Child/Dependent, or click Other and select the appropriate single option from the menu that appears.

  4. Capture the payment contact's address in one of these ways.