Uninstalling the FH Web Edition client from Internet Explorer

1. Start Internet Explorer.
2. Choose Tools → Internet Options → Programs → Manage add-ons.
3. Select FH Web Edition 4.
4. (If there is a Delete button) Click Delete.
5. (If there is no Delete button) Do the following.
   1. Double-click FH Web Edition 4.
   2. Click More Information.
   3. Click Delete.
6. (If users have difficulty reinstalling and running the ActiveX Control) Clear the browser cache.
   1. Choose Tools → Internet Options.
   2. Click the General tab.
   3. Under Temporary Internet Files, click Delete Files.
   4. Have users check for any conflict directories.
      1. Open a command prompt window.
      2. Type the location of the downloaded program files folder.
      3. Check for any conflict directories.
      4. (If any exist) Delete them.
      5. Close the command prompt window.