Set touch screen detection

  1. Choose Go → Config→ Options.

    The Options dialog box appears, displaying the Server tab.

  2. Click the General tab.

    Basic 

    Premium 

    Note: To see all the options on this tab, drag the right side and bottom of the tab out to increase the size of the Options dialog box.

    Basic 

    Premium 

  3. Under Touch Screen, under Use On-screen Keyboard, select one of the following.

    Select this To do this

    Always

    To always display the on-screen keyboard for data entry, even when a physical keyboard is connected to the device.

    Never

    To always use physical keyboard for data entry, even when an on-screen keyboard is connected to the device.

    When no keyboard is connected

    Detect whether a keyboard is present on the computer or touch-screen device.

    This detection is useful when a touch-screen device has a removable keyboard or can be removed from a docking station.

    Caution: Test several scenarios with and without the keyboard to ensure it functions correctly.

    If the keyboard is not successfully detected, you can "train" FH Mobile Response to detect the keyboard.

    ClosedTrain for keyboard detection

    1. Click Train Keyboard Detection.

      The Train keyboard detection dialog box appears.

    2. Click Yes or No, as appropriate to your current device.

  4. Select or clear Play Sound on Button Touch/User Input to indicate whether FH Mobile Response should play a sound every time a button is touched or there is user input.

    Because it can be difficult in a bouncing vehicle to know if the touch screen was activated, this feature is useful in providing audio feedback to confirm screen contact and data entry.

  5. Click OK.