Edit the GlobalConfig.XML file

By default, the FH Mobile Response server uses port 12840 to communicate with the mobile (client) computers. If the security policies in your environment do not allow this port to be assigned, or if 12840 is already assigned to something else, you can specify a different port number by editing a configuration file for the FH Mobile Response server.

Note: You only need to edit this file if you need to specify a port number other than 12840. The port you assign for the FH Mobile Response server must be open in your firewall.

  1. (If you have not done so already) Log into the FH Mobile Response server as user with administrator privileges.
  2. ClosedStop the server service.

    1. Choose Start → Run.

      The Run dialog box appears.

    2. In Open, type cmd, and then click OK.

      A command window opens.

    3. At the prompt, type: net stop “FH Mobile Server”

      Confirmation messages that the service is stopping, and then has stopped, appear.

      Note: Do not close the command window yet. You will need it to restart the server service.

  3. Depending on the operating system of the computer you installed FH Mobile Response server on, using Windows Explorer, navigate to the following location.

    C:\ProgramData\OptiMetrics Inc\ADASHI Server

    Note: By default, C:\ProgramData\ is a "hidden" directory and is not visible in Windows File Explorer unless you deliberately change its display settings to show it.

  4. In a text editor such as Notepad, open GlobalConfig.xml.

  5. Locate the <Name>PortNumber</Name> line in the file.

  6. In the <Value> line below <Name> PortNumber</Name>, change the port number from 12840 to a different port number.

  7. Save and close the file.

  8. In the command window, at the prompt, type: net start “FH Mobile Server”

    Confirmation messages that the service is starting, and then has started, appear.

  9. Close the command window.
  10. Notify anyone who is installing the FH Mobile Response client software onto mobile computers that they need to use this port number instead of 12840 when configuring the client and specifying the FH Mobile Response servers.
  11. Continue with Install FH Mobile Response on a client computer.