System requirements

Note: It is assumed that you already have FH Standard or FH Enterprise 7.10.10 or later installed, configured, and running on a server in your department.

If you are using FH Enterprise, you have the option of maintaining a wireless connection between FH Mobile and your FH Enterprise database. When real-time wireless is enabled and you open an EMS record in FH Mobile ePCR, updates are added from your FH Enterprise EMS.

To install FH Mobile, you must have a mobile computer such as:

  • A ToughBook running Windows® 7 or later
  • A tablet running Windows® 8.1 Professional or later
  • A computer running one of the following:
    • Windows 7
    • Windows 8.1 Professional or later
    • Windows Server 2008
    • Windows Server 2008 R2

Note: Extended support for end-of-life environments such as Windows XP, Windows Vista, and SQL Server 2005 or 2008 is available if you subscribe to either Firehouse's Gold or Platinum support program. Information on the FH Support Programs is available at http://www.firehousesoftware.com/pdf/FH_Support_Program.pdf.

The mobile computer must have the following hardware:

Component Minimum Recommended

Processor

1.4 GHz Pentium IV compatible

2.0 GHz or faster processor

RAM

1 GB

2 GB or more

Hard disk space

4 GB available*

10 GB available

Video resolution

800 x 600

1024 x 768

* Your requirements may be greater depending on the number of records you synchronize and the size of embedded attachments.