Start the FH Medic Integration Suite's service

  1. Navigate to your C: drive, and determine whether you have Program Files the folder or the Program Files (x86) folder there.

  2. Depending on your computer's operating system, navigate to the appropriate path below.

    • C:\Program Files (x86)\Xerox\FH Medic\Integration Suite
    • C:\Program Files\Xerox\FH Medic\Integration Suite
  3. Double-click installservice.

    A DOS window appears as the script runs, and then closes automatically.

    Caution: If the DOS window closes quickly and is not visible for approximately 10 seconds, it is an indication that you do not have .NET4.0 Framework installed on the computer. .NET 4.0 Framework is required to run FH Medic.

  4. Choose Start → Control Panel system.

    The Control Panel window appears.

  5. Double-click Administrative Tools.

    The Administrative Tools window appears.

  6. Double-click Services.

    The Services window appears.

  7. Scroll down in the list until you find the EPCRCADIntegration service.

    Caution: If the service is not listed, it is another indication that you do not have .NET4.0 Framework installed on the computer. .NET 4.0 Framework is required to run FH Medic.

  8. Right-click EPCRCADIntegration and then select Properties from the menu that appears.

    The EPCRCADIntegration Properties dialog box appears.

  9. On the General tab, from Startup type, select Automatic.
  10. Click OK.