Automatically create fire incident records

You can configure the fire Incidents module to create fire incident records from other records, such as those sent by a CAD system, or from a locked patent care record.

1. Do one of the following.

   • (If you are already working in the ESO Suite) Click the Home icon in the upper left corner of the screen.

     

   • (If you have not yet logged in) Log in to the ESO Suite.

     1. In a web browser, go to https://www.esosuite.net/EsoSuite.

        The ESO Suite login screen appears.

     2. Enter your user name, password, and agency name, then click Let's Go.

        If MFA multi-factor authentication is enabled, the Multi-factor authentication dialog box appears, displaying one or more methods you can use to verify your login credentials. The number of methods that appear in the dialog box depends on what MFA methods your ESO Suite administrators enabled in the Admin module.

        Click graphics to open them.

        Information on enabling MFA and specific MFA methods is available in the Admin module online help, in Configure multiple-factor authentication.

        Note: If your ESO Suite administrators have disabled MFA ("opted-out"), this dialog does not appear.

     3. (If the Multi-factor authentication dialog box appears) Depending on which buttons appear in the dialog box, verify your login in one of the following ways.

        With an authenticator application.

        1. Click MFA verification via authenticator app.

           The dialog box updates with boxes for entering the numbers of the authentication code, and the ESO Suite sends an authentication code to the authenticator application installed on your device.

           

        2. Open your authenticator application and note the authentication code currently displayed.

        3. Enter the authentication code displayed in the authenticator application.

        4. Click Log In.

        With a text message (SMS short message service).

        1. Click MFA verification via SMS.

           The dialog box updates with boxes for entering the numbers of the authentication code, and the ESO Suite sends an authentication code to the phone number recorded in your PM records and identified with MFA codes.

           

        2. Enter the authentication code sent to your MFA-registered phone number.

        3. Click Log In.

        With an email message.

        1. Click MFA verification via email.

           The dialog box updates with boxes for entering the numbers of the authentication code, and the ESO Suite sends an authentication code to your agency or department email address, recorded in your PM records.

           

        2. Enter the authentication code sent to your agency or department email address.

        3. Click Log In.

   The ESO Suite landing screen appears.

   Click graphics to open them.

   Note: You can access and manage your MFA options through the PM module, on the Settings > Account page, as described in Manage a user account. If your agency or department has enabled MFA but has not purchased the full-featured version of the PM module, you can access your own MFA settings by clicking Change my Multi-Factor Authentication settings on the landing screen, then using the Settings > Account page that appears. If your agency has not enabled MFA, the Change my Multi-Factor Authentication settings link does not appear on the landing screen.

2. On the top side of the home screen, click Admin.

   Tip: If your screen or browser window is too narrow to display all your agency's ESO Suite module icons, an options icon appears on the right side of the icon bar. If you click the options icon, a menu appears containing additional module icons.

   The Admin screen appears, displaying the Welcome screen.

   

3. In the left pane, expand Fire > Incidents, then click Auto-Import Configuration.

   The Auto-Import Configuration screen appears.

   

4. Do one of the following.

   Note: To prevent importing the same record twice, you can only activate one type of automatic import.

   Import data from a CAD system.

   • For Auto-CAD-Link, on the right side of the list, drag the slider button to the right, until On appears.

     This type of import automatically creates fire incident records based on data imported from your agency's CAD system. The import attaches additional units and is continuously updated until the first time the record is opened for editing.

   Import data from EHR.

   • For Auto-EHR Import, on the right side of the list, drag the slider button to the right, until On appears.

     This type of import automatically creates a new fire incidents record from a locked EHR record.

     The ESO Suite attempts to validate each fire incident record. If a record passes validation, it is automatically locked and included in the NFIRS National Fire Incident Reporting System export.

     Note: Unvalidated records need to be manually locked by a user.

   When you activate one of the data import options, the On/Off slider for the other option disappears from the screen. If you deactivate the activated import option, the slider appears for both options.